Managing your account online or via app with Flash Mobile is a quick and easy way to access your account information and make changes to your services.
Available with the Flash Mobile app or website are the following benefits:
On the login page, select the option ″Forgot Password?″. Password reset instructions will be emailed to the contact information associated with your account.
Your username is your mobile number with Flash Mobile and cannot be changed at this time.
Login to the Flash Mobile app or website to manage your cards on file for autopay, or make a one-time payment.
When using the Flash Mobile app, one-time payments are located under Make a One Time Payment. One-time payments made after login to your online account are located under Make a One Time Payment, where instructions to pay your invoice will be visible.
Auto-Pay is required. Update your existing credit card on file when using the Flash Mobile app or using online login under Manage Cards. After adding a new card, ensure the new card is set to Primary as this indicates all charges will apply to the associated Primary card.